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    <title>官方 Apple 支持</title>
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                        <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-welcome.image.large_2x.jpg" width="3600" alt="" srcset="/content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-welcome.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-welcome.image.large_2x.jpg 1440w" class="as-image-speculativedownload" height="1080"></div>
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                <span class="as-imagegrid-item-title">Music <span class="a11y">支持</span></span></a></div>
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        <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot Apple ID or password">忘记了 Apple ID 或密码</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span>
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        <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Apple Repair">Apple 维修</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span>
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        <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Billing and subscriptions">账单和订阅</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span>
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                <label for="as-search-input" class="a11y"> 搜索支持</label>

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                <h2 class="as-ft-section-heading">更新至 iOS 16</h2><p class="as-ft-section-copy as-ft-section-copy--center-medium as-ft-section-copy--center-small">探索全新的个性化、隐私和安全性增强功能，以及更多无缝沟通的方式。</p><div class="as-ft-navlink-section ">
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                    <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-getsupport.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-getsupport.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/homepage/psp-hero-banner-homepage-getsupport.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div>
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                        <h2 class="sectionTitle-heading">获取支持</h2><p class="sectionTitle-intro">请选取一款产品，我们会为你找到适用的解决方案。</p></div>
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                            <a class="as-navLink " href="https://apps.apple.com/cn/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=zh" data-analytics-event="link.component_click" data-analytics-link-component_name="Download the Apple Support app" data-analytics-link-url="https://apps.apple.com/cn/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=zh">
                                <span class="as-navlink-text">下载 Apple 支持 App</span><span class="icon icon-chevronright" aria-hidden="true"></span>
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                <h2 class="as-ft-section-heading">通过 Apple Trade In 换购计划进行折抵换购</h2><p class="as-ft-section-copy as-ft-section-copy--center-medium as-ft-section-copy--center-small">用符合条件的设备以旧换新，享受折抵优惠，或者由我们免费为您进行回收处理。Apple Trade In 换购计划能让您和地球都从中受益。</p><div class="as-ft-navlink-section ">
                <div
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                <h2 class="as-ft-section-heading">意外时有发生，AppleCare+ 服务计划随时提供保障。</h2><p class="as-ft-section-copy as-ft-section-copy--center-medium as-ft-section-copy--center-small">获得不限次数的意外损坏保护维修，优先与 Apple 专家取得联系，等等。</p><div class="as-ft-navlink-section ">
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                        class="as-ft-navlink as-ft-navlink--centered-medium as-ft-navlink--centered-small">
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                <h2 class="as-ft-section-heading">我的支持</h2><p class="as-ft-section-copy as-ft-section-copy--center-medium as-ft-section-copy--center-small">集中在一处获取有关你的 Apple 产品的最新信息，包括维修、技术支持案例等等。</p><div class="as-ft-navlink-section ">
                <div
                        class="as-ft-navlink as-ft-navlink--centered-medium as-ft-navlink--centered-small">
                    <a data-analytics-event="link.component_click" data-analytics-link-component_type="Featured Section" data-analytics-link-component_name="Sign in to My Support" data-analytics-link-url="/zh-cn/my-support" href="/zh-cn/my-support"><span class="as-ft-text">登录“我的支持”</span><span class="icon icon-chevronright" aria-hidden="true"></span></a></div>
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<div class='contentLink '><div class="u-layout u-layout--2up">
    <div class="u-layout-item">
        <div class="contentLink-item">
            <div class="contentLink-block">
                <h3 class="contentLink-title">了解 Apple 在中国大陆的服务和保修政策</h3><a class="contentLink-link " href="/zh-cn/warranties" data-analytics-event="link.component_click" data-analytics-link-component_type="Content Link" data-analytics-link-component_name="Understand warranty and service options" data-analytics-link-url="/zh-cn/warranties">
                <span class="contentLink-text">了解保修和服务选项</span><span class="icon icon-chevronright" aria-hidden="true"></span></a>
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    <div class="u-layout-item">
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            <div class="contentLink-block">
                <h3 class="contentLink-title">查看你的保障服务和支持期限</h3><p class="contentLink-copy">进一步了解你的 Apple 有限保修或 AppleCare 产品保障状态。</p><a class="contentLink-link " href="https://checkcoverage.apple.com/cn/zh/" data-analytics-event="link.component_click" data-analytics-link-component_type="Content Link" data-analytics-link-component_name="Check now" data-analytics-link-url="https://checkcoverage.apple.com/cn/zh/">
                <span class="contentLink-text">立即查看</span><span class="icon icon-chevronright" aria-hidden="true"></span></a>
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<div class="richText large">
    <div class="table-responsive">
        <h2 class="as-center">确保 Apple ID 的安全</h2>
        <p class="as-center">了解一些简单的防护技巧，以确保你的 Apple ID 和信息的安全。</p>
        <p class="as-center">
            <a href="/zh-cn/HT209256">保护你的 Apple ID<span class="icon icon-chevronright"></span>
            </a>
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